FREQUENTLY ASKED QUESTIONS

Please refer to the below FAQs for the latest brand information and updates.

1. HOW DO I PLACE AN ORDER?

You can place orders through 

www.hnbeauts.com

2. HOW WILL I KNOW WHEN MY ORDER IS CONFIRMED?

An order confirmation email will be sent out after your order is received.

3. WHERE IS MY ORDER CONFIRMATION EMAIL?

If you have not received a confirmation email within 24 hours or dispatch email within three working days after ordering, please check your junk/spam folder and any secondary email addresses you may have used before contacting us by send us an email.

4. HOW DO I CHANGE OR CANCEL MY ORDER?

send us an email hair2help@hotmail.com

5. I RECEIVED THE WRONG PRODUCT - CAN I RETURN IT?

send us an email 

hair2help@hotmail.com